It’s commonplace in today’s fast paced world to make impulse decisions with limited analysis. In status quo situations these impulse decisions are fine – you often have a right sense of correct and incorrect because it is intuitive. This decision making methodology can be dangerous though when applied against innovative technologies. Innovation is by definition not intuitive. People on the front lines evaluating legal research software typically look at monthly or annual cost of a tool and immediately react with “Wow that’s expensive” or “I don’t have room in the budget for this.” The issue with this decision making methodology is a decision will be made before a proper holistic analysis has been done or cost-benefit has been thought through.
Thursday, 27 August 2015